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Frequently asked questions

Most popular

Are the games fair?

All games on Win.Casino are 100% fair.

What should I do if I have forgotten my password?

You can easily create a new password. Just click the Forgot Password link in the Sign in form. Then we will send an email that will direct you to a new link. There you will create a new password and log in to your account.

Can I close my account?

Of course. Please contact Customer Support in online chat and give a brief explanation to why you want to close your account.

I didn't receive a confirmation email. What should I do?

Check your promotions, spam or junk folder and any tabs in your inbox. If there you did not find the letter either, please contact support via online chat or email.